This article discusses User interview blocks in our legacy studies, which are only available to some customers that joined before August 2023. We've migrated most of the functionality into our newer, AI-powered studies. For more details on how to create a study using our new AI-powered study builder, see this section of our help center.
Add a User Interview block
User interview studies allow you to have video calls with real users directly on Wondering. You can recruit users for user interview studies on Wondering either from inside your product using the Wondering widget, or using a shareable link.
To recruit for a new user interview go to New study. From there, click on + New block and select User interview.
Wondering supports two types of user interview recruitment styles - Instant or Scheduled.
Instant User Interviews
Instant user interviews start directly when you launch your study. This is useful if you want to speak to someone instantly, for example by recruiting a participant that's active on your website right now.
Scheduled User Interviews
Scheduled user interviews allow you to schedule interviews for specific times in the future. You can still recruit participants directly through your website using the Wondering widget, or using a shareable link. Instead of starting the user interviews straight away, starting a scheduled interview generates a scheduling page which participants can use to schedule in a user interviews with you. Wondering then automatically sends out calendar invites with a video link to both you (the researcher) and the participants you recruit.
Screen your participants
When recruiting for a new user interview using the website widget, you can also choose to add screening questions in the widget. This makes it easy to gather more information from your participants, and to filter out which participants you invite to your user interviews.