What can I do with Wondering?
You can use Wondering for:
Participant recruitment - Rapidly recruit the right participants for your research with Wondering's participant panel of over 120K vetted testers, or reach your customers in-product with our SDK.
AI-first user research - Take the guess-work out of your product development, test your hypotheses and iterate on your product designs with feedback from real customers in research studies moderated by AI.
AI-analysis - Make product decisions 16x faster with automatic AI-analysis of each response you collect to your studies.
Who uses Wondering?
Small startups all the way to big enterprises use Wondering to scale their research and build better products. Wondering offers three plans to support companies of all sizes — whether you're just starting out with AI-led user research or research is already a core part of how your company makes decisions. Typically, Wondering is used by:
Product Designers - Get the insights you need to improve your product designs and understand what your customers need from your product.
User Researchers - Democratize access to user insights and scale your research programme, without compromising on depth or quality.
Product Managers - Make continuous product discovery a habit and understand what your customers truly hire your product to do.
Is Wondering for you?
Start a free trial and find out — no credit card required.
What sets Wondering apart?
Wondering is the only AI-first user insights platform. We've build Wondering with the single purpose of helping teams understand their users and build better product experiences using research methods that we've designed with the benefits of AI in mind: The platform is built on a single AI system with three major components designed to transform customer service for everyone:
AI-powered study builder enables you to build and launch best practice studies in minutes
AI-first user interviews and surveys help you gather insights about your participants at scale
AI-powered real-time translations help you gather insights from participants in all the languages your participants speak, even if you don't speak them yourself
Wondering's in-product SDK empowers you to target specific user journeys in your website with research studies
Wondering's participant panel help you quickly recruit over 120K vetted participants globally
AI Analysis automatically pulls out key themes that emerge in your data
All three learn from every customer conversation to improve the system. That’s what makes Intercom the only complete AI-first customer service platform. And we are determined to make Intercom the best, and the only customer service platform you will ever need.