What are panel credits?
Once you've created your study on Wondering, you can share it via a unique link, deploy it in your website, or send it directly to Wondering's panel of over 200K participants globally (more details about our various recruitment options here).
If you want to recruit participants from Wondering's panel, you can use panel credits to pay for participants from the panel to complete your study. Recruiting 1 participant from the panel to complete one full study costs 1 panel credit if no eligibility questions are included in your study.
The cost of panel credits is the same for customers on all Wondering plans.
When you recruit from our panel and include eligibility questions, you’re charged solely for respondents who pass those questions and finish your study. if you include eligibility questions in your study, each qualified participant you recruit from our panel costs 5 panel credits instead of 1 panel credit. This is to ensure we compensate everyone who took the screener, even if they were screened out.
If you recruit participants from our panel and include an eligibility screening question in your study, we initially invite up to 85 participants from our panel (until you reach your response target). This pilot wave shows us the incidence rate—the percentage of invitees who meet your criteria. If fewer than 10 % of that first batch qualify, we’ll stop recruiting and refund your credits for any non-completed responses.
How much do they cost?
1 participant = 1 panel credit = $5
How do I add panel credits to my account?
First, you will need to have Admin permissions. If you don't then find someone in your team who does.
If you do, head over to Accounts -> Incentives & Panel Credits.
Then click Add Panel Credits and follow the checkout process.
